1. Introduction
Welcome to MindCareer ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.
This Privacy Policy explains how we handle your data when you use our career guidance and mindfulness platform, including our website, mobile applications, and AI-powered coaching services (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, age, profession, and career goals when you create an account or complete your profile.
- Assessment Responses: Your answers to our Clarity Test and other assessments, which help us generate personalized insights.
- Chat Conversations: Messages you exchange with our AI Career Coach, including questions, concerns, and personal reflections.
- Payment Information: Billing details processed securely through our payment provider (Stripe). We do not store your full credit card number.
- Communication Preferences: Your notification settings and email preferences.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Log Data: IP address, access times, and referring URLs.
3. How We Use Your Information
We use your information to:
- Provide personalized career insights and guidance based on your assessment responses
- Power our AI Career Coach to deliver relevant, context-aware conversations
- Track your progress through mindfulness journeys and recommend next steps
- Process payments and manage your subscription
- Send notifications and reminders based on your preferences
- Improve our services through anonymized analytics
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. AI and Data Processing
MindCareer uses artificial intelligence to provide personalized career coaching and insights. Here's what you should know:
- AI Providers: We use third-party AI services (including OpenRouter and Claude by Anthropic) to power our coaching features.
- Data Shared with AI: Your profile information, assessment results, and chat messages are shared with AI providers to generate personalized responses.
- No AI Training: Your personal data is NOT used to train AI models. Your conversations remain private and are only used to provide you with direct service.
- Data Retention: Chat histories are retained to provide context in ongoing conversations. You can request deletion at any time.
5. Data Sharing and Third Parties
We may share your information with:
- Service Providers: Companies that help us operate (hosting, payment processing, email delivery, analytics).
- AI Service Providers: To power our coaching and assessment features.
- Legal Requirements: When required by law, subpoena, or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do NOT sell your personal information to third parties.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request deletion of your personal data.
- Export: Download your data in a portable format.
- Opt-Out: Disable certain data processing activities.
- Withdraw Consent: Where processing is based on consent.
To exercise these rights, visit Settings in your account or contact us at support@mindcareer.com.
7. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure data storage, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for up to 90 days. Anonymized, aggregated data may be retained indefinitely.
9. Children's Privacy
MindCareer is designed for users aged 16 and older. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
10. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: support@mindcareer.com